FREQUENTLY ASKED QUESTIONS

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Frequently Asked Questions

If you have any questions that are not on the following list, just contact us for a chat.

Do we need to have an HR Department to manage OrgView?
 
How long does it take to set up OrgView and what is the process?
 
 
Can I set up OrgView myself?
 
 
Do you provide an HR Consulting service?
 
 
I don’t have the resources to set up OrgView, can you do it for us?
 
 
We’re not based in Western Australia, are you still able to help us?
 
 
Does OrgView need to be cloud based?
 
 
If I have an HR system or cloud based systems, can you interface with them?
 
 
Can OrgView update data if we have a system already?
 
 
How secure is my data?
 
 
Can I restrict access to my data within my company?
 
 
What support do you provide?
 
 
Can I become a partner or reseller of OrgView?
 
 
How much does OrgView cost?
 
 
What is the minimum period I can subscribe to OrgView?
 
 

No you don’t. You might be a small business without the need for an HR Department yet, or you might be a growing business. Either way, OrgView is simple to manage. We’ve designed OrgView to be exactly that and OrgView does not need HR Knowledge or IT skills to manage.

Not long at all – a matter of a few days or less. Like any system implementation, it’s got to be a structured approach with you having a clear understanding of where your data is; how you want to present your data; and who should see the data. From there, it requires a few ‘once-off’ set-up processes and then you’re up and going. We have a number of templates that will help you start the whole process. Please contact us so we can chat about your set up and then we can give you a better idea.

Yes, you can if you’ve got the people to be able to work with your business to find out requirements and to set up systems. We would need to do an initial set up of your OrgView environment, but after that, if you have the resources, you can go through and set up OrgView. There are plenty of videos to help and we can always be engaged to provide guidance.

We do not provide HR consulting services, however we have worked with a number of HR specialists in developing OrgView and are happy to refer you to our partners.

Absolutely, we’re happy to help you set OrgView up, but we would like to train you up so you can manage your OrgView going forward.

Yes, we can help. We have worked with and supported clients from all over Australia, South-East Asia, Africa and USA. We can easily jump on a plane to start the process but we can also do all the setup and support remotely.

The standard deployment for OrgView is on the Cloud, but on-premises deployment or on your cloud environment is also available. Please contact us so we can chat about your requirements.

Yes we can interface with any system if they have the appropriate connections. This would be a small engagement but contact us so we can chat about your setup.

Yes we can update other systems if they have the appropriate connections. This would be a small engagement but contact us so we can chat about your setup and requirements.

Security of your data is an absolute focus for OrgView. We have adopted the very secure Amazon’s EC2 Cloud Infrastructure with data stored within an encrypted database on a virtual private server in Amazon’s data center. We have setup multiple layers of security to make sure your data is safe: Physical security, Data Encryption, SSL Encryption and User-based security. If you have any more technical questions, contact us to chat more.

Yes you can. This is a very important aspect as access to all data and functionality in OrgView is managed by the Role Based administration. Using the system’s internal security controls, you decide who gets access.

Support for OrgView is available via email and phone or directly from the partner that set-up and configured OrgView at the start. At present, phone support is only available during local business hours in Australia and is provided in English only. All support issues will be acknowledged and will be managed based on criticality and severity. As our client-community grows to other countries, we will set up a ‘Follow-the-Sun’ support agreement.

Yes, if you have the same values as us, we’d be very happy to have a chat. Contact us to have a chat about your business, and our training process.

The best thing is to contact us so we can understand your requirements and to give you an exact monthly subscription fee.

As a ‘ball-park’, work on between AUS$1 – AUS$3 per person per month. So, if you have 500 people you want to set up in OrgView, the monthly subscription would be approximately AUS$1,250 per month. The minimum subscription would be AUS$100 per month.

The minimum period is 12 months.

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